Effective Date: 08.01.2025
At AMT Research Solutions, we strive to provide the highest quality online tutorials and courses. However, we understand that there may be circumstances where you may need to request a refund. Please review our refund policy below to understand the terms and conditions that apply to our services.
1. Eligibility for Refund
You may be eligible for a refund under the following conditions:
- The request is made within [7] days from the date of purchase.
- You have not accessed more than [50]% of the course content.
- Technical issues that prevent access to the course, which cannot be resolved by our support team.
- Accidental duplicate purchases of the same course.
2. Non-Refundable Circumstances
Refunds will not be provided in the following cases:
- If the refund request is made after the specified refund period.
- If a course has been completed or a certificate has been issued.
- If the purchase was made during a promotional or discounted offer.
- If dissatisfaction is based on personal preferences rather than course quality.
- If the request is due to the lack of technical requirements on the user’s end.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at support@amtresearchsolutions.com with the subject line “Refund Request.”
- Provide your order details, including your name, email, and order number.
- State the reason for your refund request.
- Our team will review your request and respond within [7] business days.
4. Refund Processing Time
- Approved refunds will be processed within [7] business days, and the amount will be credited back to the original payment method.
- Depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.
5. Course Cancellation Policy
- If AMT Research Solutions cancels a course due to unforeseen circumstances, a full refund will be issued to all enrolled participants.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
AMT Research Solutions Private Limited
PHASE I: 51, PWD Road, Ground Floor, Flat No: 2, Kolkata: 700108
assignmentmastersonlineam@gmail.com
+918961257593
